Web studio · Europe

Self-serve billing portal that gets invoices paid

A growing web studio chased invoices by hand, and clients had nowhere to see what they owed. The brief: a billing portal that issues invoices, takes card payments and chases renewals automatically.

Scope: Client portal + invoicing Stack: PHP · MySQL · payment API Timeline: 6 weeks
billing_portal · admin
updated today
Invoices automated
100%
no manual work
Late payments
−74%
auto-reminders
Time to issue
30s
was ~15 min
Collected on time
96%
of invoices

Outstanding vs collected

€ thousands per week

Invoice status

share of invoices

◆ Findings
  • Invoicing by hand meant slow, inconsistent billing and missed renewals.
  • Clients had no single place to see balances, terms or payment history.
  • Chasing late payers ate hours of founder time every week.
✓ What we did
  • Built online invoices with card checkout and a 50% deposit option.
  • Added automatic reminders 14, 7 and 1 day before each due date.
  • Gave clients a self-serve dashboard of services, renewals and history.

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